Privacy Policy

Last updated 3 June 2026

Welcome to Vocalfy LLC ("Company", "we", "us", or "our"). We operate the website located at Vocalfy.com (the "Site"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our e-commerce services.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined herein.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to an individual ("Personal Data"). We collect this data in the following ways:

Identifiers: We collect your full name and email address directly from you when you create an account, sign up for our services, or contact us.
Commercial and Financial Information: We collect order details, billing addresses, and purchase history through our e-commerce platform when you make a purchase. Note that your full payment details (such as credit card numbers) are collected directly by our secure third-party payment gateways, not by us.
User-Generated Content: We collect profile pictures, chat history, and any files or attachments you voluntarily upload directly through our communication or chat features.
Internet or Network Activity: We automatically collect your IP address, browser type, device identifiers, browsing history, and data regarding your interaction with our Site using tracking cookies and pixels.

We plan to introduce social single sign-on options in the future (such as "Sign in with Google"). If you choose to use these tools, we will collect the basic profile information (such as your name, email, and profile picture) made available to us by that provider based on your chosen security settings.

Cookie & Tracking Technology Disclosure:
We use cookies, tracking pixels, and web beacons to recognize your browser, customize your e-commerce experience, and analyze our traffic. To ensure your data rights are fully protected, we use CookieYes as our Consent Management Platform.
CookieYes automatically ensures that no non-essential cookies or tracking scripts are deployed on your device until you explicitly give your consent. We categorize the cookies used on our Site into three distinct types:
Strictly Necessary Cookies: These cookies are essential for the operation of our Site. They enable core e-commerce functions, such as managing your user session, securing your login, and holding items in your shopping cart. These do not require your prior consent and cannot be disabled.
Analytics and Performance Cookies: These cookies (such as Google Analytics) allow us to count visits, track traffic sources, and see how users navigate our platform. This helps us measure and improve website performance. These cookies are blocked by default and will only activate if you explicitly grant permission.
Marketing and Targeted Advertising Cookies: These tracking pixels (such as Meta Pixel, Google Ads, and X Ads) are set through our Site by our advertising partners. They track your browsing habits across different websites to serve you relevant, personalized advertisements. These cookies are completely blocked by default and will only run if you opt-in.

How to Change Your Choices or Withdraw Consent:
You have total control over your tracking choices. When you first visit our Site, the CookieYes interactive banner will prompt you to accept, reject, or customize your cookie categories.
You can change your mind and withdraw or modify your consent at any time. To do so, simply click the "Do Not Sell or Share My Personal Info" link located in our website footer. This will instantly reopen the CookieYes preference panel where you can toggle your permissions. Furthermore, our system is optimized via CookieYes to automatically respect Global Privacy Control (GPC) browser signals, meaning if your browser has GPC enabled, we will automatically opt you out of all advertising and analytics cookies.

2. How We Use Your Data (Processing Purposes)

We process your Personal Data for the following business and commercial purposes:

Account Management: To create, maintain, and secure your user account on our platform.
Transaction Fulfillment: To process transactions, handle checkouts, and manage order deliveries.
Customer Support: To provide internal communication features, respond to your inquiries, and troubleshoot account issues.
Marketing Communications: To send automated newsletters, transactional emails, and promotional offers.
Targeted Advertising: To run targeted campaigns, optimize user acquisition, and monitor website performance using third-party tracking pixels.

3. Third-Party Data Sharing & Categories of Providers

We do not sell your personal information for monetary compensation. However, we partner with third-party service providers to run our business efficiently. We share your data with the following categories of providers:

Cloud Infrastructure & Hosting Providers: We utilize secure, third-party cloud hosting, database management, and deployment infrastructure to host our Site and store account data securely in the United States.
Payment Gateways: We partner with Stripe and PayPal to process secure, encrypted payments. We do not store your credit card information on our servers.
Email Marketing Platforms: We use third-party email automation platforms to send you newsletters, account updates, and transaction receipts
Advertising and Analytics Partners: We use Google Analytics, Meta Pixel, Google Ads, and X Ads to analyze traffic and serve targeted advertisements.

Notice regarding Targeted Advertising:
Sharing network activity with automated advertising platforms involves cookies and identifiers. Under certain US regulations, this is classified as "sharing" data for behavioral advertising. You have the explicit right to opt out of this tracking at any time (see Section 6).

4. International Data Transfers

Vocalfy LLC is headquartered in Wyoming, United States, and our data servers are located within the USA. If you are accessing our Site from the European Economic Area (EEA), the United Kingdom, or other international jurisdictions, please note that your Personal Data will be transferred to and processed in the United States. We utilize standard contractual clauses and robust data processing agreements with our cloud infrastructure vendors to ensure your data receives an equivalent level of legal protection.

5. Data Retention Lifespan

We adopt a strict data minimization stance. We retain your Personal Data only for as long as your user account remains active, or as required to fulfill our legal and commercial obligations (such as statutory tax and financial auditing requirements for transaction histories).
Upon account termination or a valid deletion request, your Personal Data will be securely deleted or anonymized within 30 days, unless a legal holding requirement applies.

6. Your Data Subject & User Rights

Depending on your geographical location (including the European Union, United Kingdom, Canada, and various US states such as California, Texas, Virginia, and others), you hold specific statutory rights regarding your Personal Data.
Your Core Rights Include:

The Right to Know & Access: You can request a copy of the specific Personal Data we hold about you.
The Right to Correction: You can request that we update or correct inaccurate data attached to your account.
The Right to Deletion: You can request that we erase your data from our active databases.
The Right to Portability: You can request your data in a structured, machine-readable format.
The Right to Opt-Out: You have the right to restrict the sharing of your network activity data for cross-context behavioral marketing.

How to Exercise Your Rights:
To submit a data access, correction, or deletion request, please contact us directly at our privacy email: support@vocalfy.com
We will verify your identity before processing the request to ensure data security. We do not charge a fee to process your requests and will respond within legally mandated timeframes (typically 30 to 45 days depending on your region).

Universal Opt-Out Preference Signals:
Our Site is configured to recognize and respect Global Privacy Control (GPC) signals. If your browser transmits a GPC signal, our system automatically interprets it as a valid directive to opt out of targeted advertising cookies and tracking pixels on our platform.

7. Children's Privacy

Our Site and e-commerce services are aimed at a general worldwide audience and do not intentionally target or knowingly collect data from minors under the age of 13 (or under 16 in applicable jurisdictions like California and the European Union). If we learn that we have inadvertently collected Personal Data from a child under the legal age threshold without verifiable parental consent, we will purge that data from our servers immediately.

8. Data Security

We implement industry-standard technical and organizational security measures—including encryption for data in transit and isolated cloud storage buckets—to prevent accidental data loss, unauthorized access, or disclosure. However, no digital transmission or storage method can be guaranteed 100% secure; you use our services at your own discretion.

9. Updates to This Policy

We review and update this Privacy Policy at least once every 12 months, or whenever our technical operations significantly change. When changes are made, we will update the "Last Updated" date at the top of this document.

10. Contact Us

If you have any questions, complaints, or feedback regarding our privacy infrastructure, please contact us at:
Vocalfy LLC
Wyoming, United States
Contact Email: support@vocalfy.com